Annual Meeting

2019 CCTA Annual Meeting – January 28-30, 2019

Sheraton Hotel and Casino – San Juan, Puerto Rico

Join us for three days in January, at the Sheraton Hotel and Casino in San Juan to enjoy cutting-edge educational programming, invaluable connections at the exhibit hall, evening celebrations, and networking with industry colleagues. Be sure to mark your calendar now. The deadline for early registration is January 11, 2019, so take a few minutes today to complete the registration online, as registration fees increase after January 11, 2019. We look forward to seeing you in San Juan, Puerto Rico! 

The Annual Meeting schedule is available below. 



For the first time, the CCTA Annual Meeting and Technical Training will be held in conjunction with one another. Technical Training sessions will be held on Tuesday, January 29 and Wednesday, January 30. This is an exciting opportunity for installers, technicians, engineers, supervisory staff and managers to network with operators and vendors alike. Full schedule & session information provided below.

The Technical Training is available at no cost to employees of the association’s Active Members.  The CCTA will provide the training and daytime meals (breakfast, morning break, lunch and afternoon break) for each participant, but transportation, dinner and hotel expenses are the responsibility of each attendee.  Technical Training attendees are welcome to purchase Annual Meeting dinner tickets for $40/person. For representatives of Associate Members, the fee is $200.  For representatives of non-member companies, the fee is $280.

Registrants are required to attend all sessions. Any missed sessions will result in the cable operator company being billed at the full rate. 
The hotel has provided a room block for those wishing to stay on the property. To book, please call 787-993-3500, ask for "internal reservations" and specify you are with the CCTA room block.

Please use the link below to register. Registrations for the training must be made by Thursday, January 24.  On-site registration is not encouraged.


Click Here to Register! (Exhibitors & Attendees & Technical Training)





CCTA 2019 Annual Meeting Registration Pricing



(Technical Training Schedule Below)

12:00 – 7:00 p.m. Registration Desk Open, San Juan Foyer

7:00 a.m. – 5:30 p.m. Registration Desk Open, San Juan Foyer
11:00 a.m. - 2:00 p.m. Exhibit Hall Set-up, San Juan 1-5
2:00 - 3:30 p.m. Board of Director’s Meeting, Sol Boardroom
3:30 - 4:00 p.m. Associate Members’ Meeting, San Geronimo
4:00 - 5:00 p.m. Meet and Greet for Active Members Only, Sol Boardroom
5:00 – 6:30 p.m. Welcome Cocktail Party, San Juan Foyer
7:00 a.m. – 5:30 p.m. Registration Desk Open, San Juan Foyer
7:00 – 8:00 a.m. Breakfast Buffet, Miramar
8:00 – 8:30 a.m. Annual Membership Meeting, San Juan 6-8
8:30 – 10:00 a.m. Reports from Cable Operators, San Juan 6-8
10:00 – 11:30 a.m. “Big Data for Smaller, But Ferocious, Operators,” San Juan 6-8
11:30 - 11:40 a.m. Break, San Juan 1-5
11:40 a.m. - 1:40 p.m. Programming Highlights Session, San Juan 6-8
1:40 - 5:45 p.m. Lunch in Exhibit Hall - Exhibit Hall Open, San Juan 1-5
6:00 – 8:00 p.m. Caribbean Party, Miramar


7:30 a.m. – 2:00 p.m. Registration Desk Open, San Juan Foyer
7:30 – 8:45 a.m. Breakfast Buffet, Miramar
8:45 – 10:15 a.m. “How Tech Drives Consumption” Panel, San Juan 6-8
10:15 – 10:30 a.m. Break, San Juan 1-5
10:30 a.m.-12:00 p.m. Technical Highlights Session, San Juan 6-8
12:00 - 1:30 p.m. Luncheon, Miramar
12:00 – 4:00 p.m. Exhibit Hall Open, San Juan 1-5
4:00 – 6:30 p.m. Farewell Cocktail Party, Auction & Raffle, Miramar
6:30 – 8:00 p.m. Exhibit Hall Breakdown, San Juan 1-5



Tuesday, January 29, 2019 
7:00 a.m. – 5:30 p.m. Registration Desk Open, San Juan Foyer
7:00 – 8:00 a.m. Breakfast Buffet,* Miramar
8:15 - 9:30 a.m. Backfilling Missing DOCSIS, Laguna 
9:30 - 10:00 a.m. Break, San Juan 1-5
10:00 - 11:30 a.m. Troubleshooting Wi-Fi and the Tools That Help, Laguna 
11:30 - 11:45 p.m. Break, San Juan 1-5
11:45 a.m. - 1:15 p.m. Internet of Things, the Evolving Connected Network, Laguna 
1:15 - 3:00 p.m. Lunch in Exhibit Hall - Exhibit Hall Open*
3:15 - 5:00 p.m.  Impact of Distributed Access Architectures (DAA), Laguna 
6:00 – 8:00 p.m. Caribbean Party*+, Miramar          

Wednesday, January 30, 2019
7:30 a.m. – 2:00 p.m. Registration Desk Open, San Juan Foyer
7:30 – 8:45 a.m. Breakfast Buffet,* Miramar
8:30 - 10:00 a.m. Micro Fiber: The Fiber Optic 
Super Highway is needed NOW!, Laguna 
10:00 - 10:20 a.m. Break, San Juan 1-5
10:20 a.m. - 12:00 p.m. The State of Passive Optical Networks & Their Benefits to the Next Generation Subscriber, Laguna 
12:00 - 1:30 p.m. Luncheon,* Miramar
1:45 - 4:00 p.m. Fiber-Optic Cable Testing, Laguna 
5:00 – 6:30 p.m. Farewell Cocktail Party & Auction, Raffle*+, Miramar

*held in conjunction with Annual Meeting
+ additional ticket purchase required to attend

Annual Meeting Sessions

ANNUAL MEETING SESSION 1: How Tech Drives Consumption 

Wednesday, January 30, 2019 - 8:45 – 10:15 a.m. - San Juan 6-8

This session will focus on advanced guides, search, and how data is the bedrock of our industry.

• How do MVPD’s leverage tech for search and discovery on advanced guides to increase viewer engagement
• How do these tools drive audience insights for the Programmer and Operator
• Will the advanced digital-first platforms (Amazon, iTunes, Roku) beat the MVPD’s in this space?
• What tactics work best to retain customers.
• Each panelist will have the opportunity to do a 3-5 minute presentation followed by a Q&A roundtable. 
JEFF KREGER - Moderator
Jeff is a 20-year veteran of the Multichannel Television industry, working in transactional content distribution with a focus on guide optimization. He is a strong believer in using analytics and consumption reports to better understand consumer behavior to drive both awareness and sales. He has a proven track record of growth in the industry by only focusing on the fundamentals. Compelling content, less clicks and a streamlined guide drive more revenue!

Gabe Berger, CEO - Think Analytics
For over 25 years, Gabriel has focused on developing and deploying solutions and platforms that foster the intersection of information and entertainment. Prior to joining ThinkAnalytics, Gabriel was EVP of Sales and Operations at Vubiquity, a worldwide managed services provider for owners and distributors of Premium Content,(recently acquired by AMDOCS). Prior to Vubiquity, Gabriel was SVP Sales at Digitalsmiths, a recognized world leader in Content Discovey, acquired by TiVo in 2014. Gabriel lives in Marina Del Rey, CA with his wife Trisha and his two annoying cats, Sammy and Teddy.

As a highly accomplished senior- level TV media executive in the Cable and Entertainment industry, Gold’s experience spans various disciplines including International and US affiliate sales, distribution, contract negotiation, marketing, and promotional campaigns. He has extensive knowledge and experience across the streaming and linear media landscape with global companies. Gold was recently named Senior Vice President of International Distribution for CuriosityStream headquartered in Silver Spring, MD. CuriosityStream, founded by John Hendricks of The Discovery Channel, is the award-winning, linear and on demand streaming service for documentary films & series about our world and beyond. Based in Los Angeles, Gold oversees CuriosityStreams sales and distribution strategy, globally for all distribution platforms. Prior to joining CuriosityStream, Gold was the Vice President of Distribution for the Americas, for Insight TV, a 24/7 4K UHD HDR service, headquartered in Amsterdam. Based in Los Angeles, Gold initiated and operated Insight TV’s distribution, strategy, sales and marketing, which includes negotiating and securing carriage with North and South American MVPD’s, vMVPD’s, SVOD and OTT providers. Preceding Insight TV, Robert served as Senior Vice President of Distribution at start-up Poker Central, a 24/7 linear channel from 2015-2017.  At Poker Central, Gold was responsible for distribution strategy, sales, marketing, contract negotiation and carriage with all potential distributors domestically and internationally and with an initial focus on negotiating and securing the 24/7 linear service with MVPD’s, SVOD and OTT providers. Gold started hi media career and spent 22 years with Discovery Communications where he served as Vice President of Domestic Distribution National Accounts in the company’s U.S. Networks division. He managed distribution for all 13 Discovery cable networks, HD simulcasts, and digital networks. He was responsible for overseeing all affiliate activity with Discovery’s major distribution partners including Time Warner, NCTC, AT&T, Verizon, CableOne, Charter, DISH, and DIRECTV. Gold received his Bachelor of Science degree in Marketing from Pennsylvania State University. He currently resides in Mission Vijeo, CA with his wife Maureen, and their two children. He enjoys sports of all kinds, working out, and spending time in the outdoors with his family and their two adopted pit bulls.

Nic Wilson - Director of Tech Sales, TiVo

Nic Wilson currently serves as Director of Technical Sales for the Americas at TiVo. Previously, he was responsible for the company’s next-generation IPTV platform, which enables key features for operators including unified content discovery, voice search and other advanced functionalities. Previously at Fan TV, Mr. Wilson served as a Software Engineer prior to joining product management, where he led the platform services team and managed client APIs. Prior to joining Fan TV, he worked as a Software Engineer at Zynga, developing various central tools including the company’s content management system. Mr. Wilson holds a B.A. in computer science from Lewis and Clark College in Portland.


ANNUAL MEETING SESSION 2: Big data for smaller, but ferocious, operators 
Wednesday, January 30, 2019 - 10:30 a.m. - 12:00 p.m. - San Juan 6-8

A panel discussion lead by David Dockter, Head of Strategy & Analytics, Cable Bahamas Limited, will explore how smaller, but ferocious, operators can utilize cloud based big data solutions to better engage customers and drive EBITDA. The panel will include representatives of IntentHQ, LIDA and Herman and Frost. 
Topics to be addressed:
1) The Mission: What are you trying to solve with big data? What are the core issues smaller providers face?
2) The Data: So, what data do we have to drive engagement and EBITDA? Should Amazon, Google and Facebook be jealous?
3) The Building Blocks: Components of cloud based big data engagement machines: what do you need to make it happen? How do you place what output in whose hands?
4) The Fight: The epic fight between Marketing and IT: who drives the bus? Those evil vendors: should you build, buy or both?
5) The Issue: Privacy…are you on the side of the evil empire or with the force?
6) The So What: How do you show your shareholders the money?
David Dockter, Head of Strategy & Analytics, Cable Bahamas Limited - Moderator
David has held numerous senior operational and commercial positions, within the telecommunication, media and technology industry, throughout 35+ international markets including Head of Strategy at Cable Bahamas Limited, Managing Partner at HAF Consulting, Group Vice President Sales and Marketing for Ooredoo, Group Strategist at MTS/Sistema, Vice President–International at o2 wireless solutions, Director of Sales and Marketing at Fastlink GSM, Director of Sales and Marketing at Flash GSM, Director of Sales and Marketing at USWEST International, Director of Sales and Marketing at Telecom/CATV start-ups. David has an exceptional operational track record as a “Trouble Shooter/Fixer” for some of the largest operators, most difficult turn-arounds and most successful telecom/CATV start-ups throughout the world. David has significant experience working for and with major investors including GE Capital, Bank of America, Blackstone, Texas Pacific, Caisse de depot, leading headge funds and strategic telecommunications/media companies like US WEST, Motorola, Orange, MTS/Sistema, Etisalat and Ooredoo. David’s achievements include being the lead commercial advisor on several successful multi-billion dollar acquisitions, leading successful negotiations of the sale of HAF Limited to o2wireless Solutions and generating substantial shareholder value for many telecommunication and CATV operators.

Jacques Hattingh - Head of Service Delivery, IMImobile
Jacques is currently overseeing Service Delivery for IMImobile’s Americas operations.  Jacques’ experience span from business development, to senior consultant loyalty to head of operations for a mobile marketing solutions company. Jacques started his career in the mobile industry in early 1994 as a business development consultant.  Jacques’ inherent solution driven and customer centric approach ensured that customers were always equipped with the best fitting solution for their specific needs coupled world class service delivery through implementation. With over 10 years of mobile carrier experience, Jacques’ understanding of the intricate operational processes of carrier Billing and Customer Care Systems makes for well thought through solution designs based upon existing processes enhanced by intelligent software as provided by IMImobile.  His understanding of customer engagement and the human nature of reward and recognition led to the design of highly successful mobile loyalty programs that effectively retained customers during the deployment of number portability in a highly competitive African market.

Jonathan Lakin - CEO of Intent HQ 
Jonathan Lakin is the founder and CEO of Intent HQ, a well funded data and Customer AI business that provides technology and know-how to help large organisations like Telefonica O2 and Verizon Wireless use data and AI to transform their customer experience and operating model. Intent HQ starts by using data, statistics and cutting edge deep learning to create a human representation of each customer, building profiles that contain everything you can know, everything you can infer and everything you can predict about each customer. This new intelligence is then operationalised in a specialised customer data platform (or brain) and used at every customer touchpoint, increasing customer equity by providing the right intelligence at the right moment to power an adaptive customer experience driven by what the customer wants, rather than what the organisation wants the customer to want. Intent HQ has raised £27m from Pula Media and Technology Limited (the family office of Stephen Hargreaves), Edge Performance VCT and Oxford Capital Partners. After helping sell a German imaging business to Olympus, he co-founded a small investment fund which created Humotion - a company that measures the quality of human motion (at 3,000 measurement a second) for world class athletes and pioneering the use of data and analytics in medical rehabilitation.

Graham Phillips, LIDA NY, Partner, Chief Strategy Officer
While still earning his degree in psychology, Graham began his career in 1996 as an eager strategy intern at Mad Dogs & Englishmen, and never looked back. He has spent the past two decades honing every aspect of his chosen craft, in every corner of the marketing strategy world. Along the way he has had the honor of contributing to award winning (and more importantly, impactful) campaigns for a truly diverse set of brands including: SAP, Kraft, Ritz-Carlton, SAB Miller, DuPont, Kodak, Unilever, EDS, LG, Microsoft, Nestle, Kimberly Clark, ExxonMobil, CarMax, Volvo, Verizon, HP, Samsung, and more. He is driven by a belief that the obvious answers in life are boring. It is his opinion that our industry has, for too long, merely held up mirrors to our audiences and wrongly expected them to be excited by something they may find to be “universally true”. He prefers to design his work product and processes around more personally UNEXPECTED TRUTHS, having found them more effective insights as they, by definition, must be simultaneously surprising and familiar.


WEDNESDAY LUNCHEON: CTAM Advance & Five Forces of Change in the Industry with Craig Leddy

Wednesday, January 30, 2019 - 12:00 - 1:30 p.m.  - Miramar Ballroom

Craig Leddy 
President & Senior Market Analyst, Interactive TV Works, Inc.

Craig Leddy is a leading authority, writer, lecturer and consultant for the cable and broadband industry, specializing in business and technology education. Following a longtime career as a business journalist covering media and technology, Leddy founded Interactive TV Works, a New York-based consultancy promoting advanced digital services. As senior education advisor for CTAM (Cable & Telecommunications Association for Marketing), he teaches CTAM Advance Executive Education courses for industry professionals. Altogether, Leddy has provided expert industry education for more than 5,000 managers and employees. Leddy serves as a contributing analyst for Informa technology publications Light Reading, Heavy Reading and Channel Partners, writing comprehensive market reports and insightful columns and moderating conference panels. He founded and hosts the annual Interactive Case Competition, media and technology’s leading case study contest, which so far has provided career opportunities for more than 250 MBA graduate students.


Technical Training Sessions

Backfilling Missing DOCSIS 

Backfilling Missing DOCSIS Details In the context of DOCSIS, much of the lesser details go unexplained, leaving the technician to come to their own, and sometimes incorrect assumptions. In this session, these lesser details are identified and explained in the context of DOCSIS for relevance to the attendees. The objective is to fill knowledge gaps so that the technician knows how a term such as PHY Layer relates to DOCSIS operations.

Troubleshooting Wi-Fi and the Tools That Help

As Wi-Fi continues to be the medium that most people use to stream, download and consume content. It is more relevant than ever to talk about Wi-Fi troubleshooting and the best practices when deploying a residential wireless network. This 60 minute presentation will explore the basic understanding of a Wi-Fi network as well as jump into topics such as Signal Strength, Interference and utilizing Wi-Fi tools to better service our customers. (Three volunteers will be needed to download the Oscium WiPry App and to meet with 15 minutes prior to the presentation. A few demo units will be on hand for those three volunteers to use during the presentation)

Internet of Things, the Evolving Connected Network

Internet of Things, or IoT, is emerging as a big component of the subscriber cable network. Learn about the IoT low powered wireless protocols and standards being favored by cable operator early adopters of this technology. The session will also explore the market (e.g., smart cities), hot items on display at the consumer electronics show (CES), opportunities and common components that make up a modern IoT smart home for a cable subscriber. A hands-on demo of IoT networks will be part of the session, bring your charged laptop if you want to participate.

Impact of Distributed Access Architectures (DAA)

The hybrid fiber coaxial (HFC) access network and hub sites are quickly evolving to address the capacity and bandwidth demands from our residential, commercial, and wireless customers.  The tools of the past like adding more bits per hertz (bits/Hz), increasing spectrum, and increasing node splits are not as effective nor a total solution to solve the challenges in the network.   This session will explore the advantages of a key technology in the next evolution of the access network and the hub sites - distributed access architectures (DAA).  Both the remote physical (R-PHY) architecture and flexible MAC architecture (FMA) will be explored.

Micro Fiber: The Fiber Optic Super Highway is needed NOW! - Ignacio Diaz

What started Puerto Rico on a mass burial of fiber optic cables after hurricane Maria, has now become the driver for the FIBER OPTIC DENSIFICATION of the Island

We are seeing a densification of fiber optic services creating a SUPER HIGHWAY like never seen before, and even companies like Crown Castle and American Towers are buying every Fiber Optic Cable company is the USA in order to secure their recurring services to Carriers everywhere.  We intend to expose the attendees to all new technologies in the Fiber which will make this deployment a reality.

The State of Passive Optical Networks and Their Benefits to the Next Generation Subscriber

Future subscriber capacity demands continue to grow rapidly, putting pressure on existing cable operator infrastructures like the hybrid fiber coaxial (HFC) service delivery access network.  The passive optical network, or PON, is a next generation access architecture that delivers multi-gigabit services (e.g., 802.3av) and an enhanced quality of experience (QoE) for both residential and commercial subscribers.  GPON (1 G), XGS-PON (10 G), EPON (1/10G) are emerging as viable options for service delivery architectures.  

Fiber-Optic Cable Testing

(This is a hands on session so the trainees will break out into small groups to experience the hands on session)  

Join representatives from Comsonics in this “hands-on” session to measure fiber-optic cable parameters with an optical time domain reflectometer (OTDR), laser light source, and optical power meter.Fiber Optics - Hands On  

Once the trainees have completed their hands on session they will need to fill out their survey and upon completing that they will be able to explore the exhibit hall floor again or take a break until the farewell cocktail reception.